Case Study: Serco Leisure

Running over 45,000 children’s swimming classes a year, helping them to lead healthy, active lives, is no mean feat. To pull it off with professionalism, Serco Leisure requires impeccable communication at the heart of its organisation.

With customer service paramount, Serco Leisure has placed its trust in the OurPeople platform to enhance communication between management and staff, including lifeguards, swimming teachers, coaches and maintenance teams.

About the business

Locations: 50

Staff: 50,000+

Winner – Water Leisure Operator of the Year

OurPeople stood out, delivering on GDPR compliance and much more. It offered Serco Leisure the perfect solution for all our internal communications needs.

Kate McKnight - Head of Aquatics

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