Customer story

Cornerstone Clubs was looking to engage more with its employees, cross-communicate between clubs, and efficiently utilize internal skills for sub requests and cover.

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Posted in: Health and Fitness

Overview

Cornerstone is an award-winning network of three health and fitness facilities in Bucks County, Pennsylvania, and home to over 300 staff members.

Headquarters

Furlong, Pennsylvania, USA

Locations

3

Team size

300

Turnover

$39.1m+

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Challenge

Head of Human Resources at Cornerstone, Christene Garafola, explains: “Our facilities are all unique; we have multiple personnel doing the same role in each of the clubs. We were using the traditional method of emails, text messages and phone calls to communicate between the facilities, but with staff busy taking care of our members they often don’t have access to a computer or time to log-on to read messages.”

Solution

Making adaptations to the OurPeople app to maximize usage

Results

Key stats

1,000's

Of classes covered

77%

Average engagement for company updates

$40k+

Revenue retention from class cover

With staff busy taking care of our members they often don’t have access to a computer or time to log-on to read messages.
 

Christene Garafola

Head of Human Resources