With the US extending social distancing until at least the end of April, New York calling back thousands of retired nurses/medics to help combat the coronavirus crisis, and US naval hospital ships docked in Los Angeles and New York to help fight the Covid-19 crisis, the need for virtual communication within the critical care sector is more imperative than ever.
Crucially, this will enable dissemination of vital information to teams, without the chatter and noise prevalent through most other workplace engagement platforms and consumer-based Apps.
OurPeople Now, can be deployed within 48 hours, requires no training and will enable managers in services at the forefront and other care sector workers to send vital comms, including images and files, to doctors, nurses, ancillary staff and care workers, alerting them to critical information and any changes to their working practices. The app will help to keep companies operational and staff informed throughout the Covid-19 pandemic.
OurPeople Now is CCPA and GDPR compliant and company controlled, and allows management and staff to:
• Instantly communicate to teams in real time via the App or SMS
• Share documents and video files
• View real-time reporting of when messages are delivered and when they have been read
Already a popular remote communication tool, OurPeople has seen a dramatic 350% increase in messaging and broadcasts in the past week across the entire platform, with existing clients taking advantage of a 95% engagement and read rate by their teams, ensuring they are up to date with relevant information as the COVID-19 situation develops.
In light of the pandemic, the team behind the platform has been working 24/7 to develop OurPeople Now, a lightweight version of the OurPeople Pro App, to enable businesses to communicate remotely with care staff for free until the crisis passes. Crucially, with NOW companies can converse with employees via the App, or for those that have not had time to download it, via SMS; ensuring everyone always receive messages.
Founder and CEO of OurPeople, Ross McCaw, says: “In these unprecedented times it’s more important than ever that we pull together to do whatever we can to help each other. As our specialism has always been communicating to deskless or remote workers, we understand what’s needed to keep these teams running, engaged and informed. We’ve experienced an unprecedented upsurge in usage across the platform with facilities ensuring staff are communicated to regularly, keeping them up to date on their situation.
One crucial piece of feedback we had for the development of this free App, was to enable managers to communicate without the noise of nonvital chatter. For US healthcare providers, organizations and facilities within the care environment at the forefront of the pandemic, and the UK’s NHS, we are offering OurPeople Now for free, for the duration of the crisis, to help keep teams running.”
OurPeople was founded in 2016 and is already used by well-known brands in the UK and the USA, including Club Pilates, Dunkin’ Donuts, Serco, European Wax and Mettler Toledo, who send hundreds of thousands of broadcasts to employees on a weekly basis.
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