Team performance is an important part of whether a business will succeed and grow, which is why every manager should be looking to help staff be part of high performing teams however they can. From the right processes to the tools used every day, there are a lot of factors to consider – but consistency is often the trait forgotten by those looking to find success.
Ask yourself how to improve team performance, or how to build a high performing team, and you’ll get different answers, but what few people will tell you is the importance of consistency. This is because, while important, it’s seen as a given, despite it not being obvious.
Why Is It Important For Businesses To Be Consistent?
Imagine you were training for the Olympics. You’ve dedicated years to achieving better results, honing your technique, and reaching optimum fitness, but three months before the opening ceremony you decide to slack off and not consistently train. You might maintain your form for a week or so but long-term, it will start to impact on your performance. It’s the same when it comes to business success: consistency is key.
Consistency is a critical driver for success within business. It requires commitment, sustained effort, and repetition but it is worth it to achieve business growth and goals, and it’s a reflection of team performance.
What Does Consistency Mean?
Consistency is what separates the unreliable from the reliable. Consistency brings value through establishing trust, which leads to stability.
And this is why consistency is the key factor to a successful business. Consistent individual and team performance is a major contributing factor in whether a company achieves its goals.
What is consistency at Work?
Consistency is critical for successful organisations. At every level, businesses that consistently apply routine action and disciplined processes to carry out their tasks, will provide a stable environment for growth.
With this approach, progress tends to happen in a consistent manner as it negates uncertainty and promotes stability. It also promotes a sense of safety that, in turn, creates trust and reliability at every level of an organisation. Those in management that demonstrate consistency to their teams earn the trust of the employees, without micromanagement or fear tactics.
“Consistency is one of the biggest factors to accomplishment and success.” Byron Pulsifer
At every level of management, teams that are consistent in applying routine action and disciplined practice to carry out goals, activities, and their company mission will soon find themselves becoming high performing teams.
How To Build A High Performing Team In 5 Steps
While building a high performing team is important, it has to be done in the right way. Understanding your staff, processes and expected outcomes all play a part in this challenge. With that in mind, there are a number of ways to instil consistency to improve team performance:
#1 Build A Culture Of Accountability
Performing actions consistently involves doing the same activities on a regular basis. Being consistent means making teams accountable for their actions. Everyone in a high performing team, regardless of their position, should be responsible for the work they do and the decisions they make.
If you develop a culture of accountability, you will create a framework that embeds quality work, commitment, and communication. This, in turn, leads to engagement, commitment and a better team performance. No one wants to feel they are letting the team down.
When employees report on deadlines and deliverables, make them accountable for these. And, if you are a leader, set recurring meetings to check on progress, give support, and provide an opportunity for feedback.
In other words, avoid work drift and be accountable.
#2 Give Employees The Tools To Provide Consistent Service
An under-resourced team could lead to inconsistencies in team performance and deliverables. Investing in the right processes and infrastructure will allow your team to maintain a consistent level of resource and response, internally and externally.
If a team feels they have what they need at their disposal, they can answer questions and go about their daily tasks unimpeded. Under-resourcing can lead to delays and could escalate issues further up the management chain. By providing everything a high performing team needs empowers them to deliver a better response.
#3 Build A Framework Of Consistent Habits
Habits and routines are the backbone of a successful team. They instil a work ethic that becomes second nature and provide a framework for teams to build on. Good practice needs to become habitual. Inconsistent approaches will lead to inconsistent results.
However, it is worth noting, there must be room to evaluate habits and routines to ensure they are still viable and effective. Remember the adage:
‘The definition of insanity is doing the same thing over and over again and expecting different results.’
Allow room for your team to brainstorm ways to set up the right routines and habits that work for them to streamline processes and remove barriers. Evaluate these on a regular basis to check whether any changes need to be made.
#4 Focus On Employee Wellbeing
Burnout and stress are very real things in the modern workplace. An ‘always-on’ mentality isn’t healthy and isn’t sustainable in the long-term. Instead, create a work environment that encourages rest. Insist your employees take regular breaks and use their holiday allowance. If someone is sick, ensure they take time off. It will be worth it in the long run.
On a daily basis make sure your team takes breaks and stops work during their lunch hours. This is vitally important if your team is working remotely, especially as working from home can lead to the barriers between home life and work life being eroded.
If the people on your team aren’t properly rested and recharged, you can’t expect them to work at a consistent level.
#5 Invest In Employee Training
From the moment your onboarding process starts, instil an environment of training and support within your organisation. Maintain this consistency for all employees and show them the training that is on offer and expected.
The performance of your employees is dependent on how you develop them and the training infrastructure you create. If training is evident in the DNA of a company, it will create a balanced and educated workforce, ready to tackle challenges with the right mindset.
Practise Consistency Now To Improve Team Performance
Practising and maintaining consistency in the workplace can make all the difference to achieving success. OurPeople can assist your organisation in providing the right frameworks and processes to make achieving consistency seamless for your high performing teams.
It is not easy to practice consistent action, but we can help. Doing the same thing, every day, might seem dull but it doesn’t have to be. We can inject creativity and design into your consistency plans, allowing you to play the long game and develop growth. This is a great way to address how to improve team performance in a fresh, unique way.
It is never too late to practice consistency, but it can be tough to work out how to do this alone. Let us guide you to help you improve the way you do things, consistently. Contact our team today to find out more about how OurPeople can help improve team performance