Case Study: Third Space

With 200 instructors working across its five clubs, communications and managing class cover is a challenging issue, according to Third Space’s Head of Group Exercise, Antony Stewart. “I had noticed a trend of people using email less. In a more stylish, millennium world it’s old hat. Our instructors are aged between about 18 and 30 and use WhatsApp and Snapchat — half won’t even open email,” says Stewart.

About the business

  • Business type : Luxury Gym
  • Location: 6 Locations across London
  • Staff size: 350
  • Turnover: £33m+

Our instructors are aged between about 18 and 30 and use WhatsApp and Snapchat — half won’t even open email

Antony Stewart, Head of Group Exercise

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